I've already made a post in "how to make a report" topic, but creating a separate thread looks a more correct thing to do and I have updates on what I did, so here it is.
So, I'm stuck in the Inactive Lava Zone. Every time I swim in a certain direction from my saved spot, the game crashes. I don't know how to give exact coordinates, but it's somewhere near the Lava Castle.
I had some crashes earlier in the game, but this is the only one that's consistent and happens every single time. And I have over 60 hours played, so please don't tell me my PC can't handle the game.
What I've tried:
- Reinstalling Subnautica and Steam.
- Installing newer video card drivers.
- Checking the system for viruses.
- Disabling all antivirus and firewall stuff (standard Windows 10 bundle).
- Installing Windows updates (like that ever solved anything).
- Disabling Steam overlay. This weirdly speeds up the safe loading by almost a third, but still doesn't help.
- Swimming in a different direction. Everything seems to be ok, but I only have about 60 seconds of oxygen left and that is not enough to get to my base. The prawn is in the "problem" direction.
- Getting killed in the game and then swimming to the place again. After death I spawn at the escape pod, the game crashes soon after I get into the water. Tried only once though, maybe it's an accident.
- Loading the safe on my friend's PC. Works fine.
- Using lower graphic settings.
- Using higher graphic settings.
- Clearing the cell cache.
- Using different power modes for the subnautica.exe process in AMD Catalyst.
- Reinstalling DX11. By that I mean downloading DX11 distro from Microsoft an installing it over already installed version. If there's a safe (and TESTED) way to fully remove DX and install it from scratch, I'd appreciate the advice.
- Forcing DX9. Doesn't seem to do a thing, the game still uses DX11, if I read the logs correctly.
- Forcing OpenGL. The game becomes virtually unplayable, the fps drops to like 1 or 2. Crashes anyway (for different reasons, I assume, but still).
- Using "window-mode exclusive" or whatever that was called. No change.
- Starting a new game. Swam around for a bit, works ok.
- Loading in "experimental" mode.
dxdiag: https://pastebin.com/a072cdEV
output_log: https://pastebin.com/Tb77eBW6
I also have files called error.log and crash.dmp, should I link them here too?
So, I'm stuck in the Inactive Lava Zone. Every time I swim in a certain direction from my saved spot, the game crashes. I don't know how to give exact coordinates, but it's somewhere near the Lava Castle.
I had some crashes earlier in the game, but this is the only one that's consistent and happens every single time. And I have over 60 hours played, so please don't tell me my PC can't handle the game.
What I've tried:
- Reinstalling Subnautica and Steam.
- Installing newer video card drivers.
- Checking the system for viruses.
- Disabling all antivirus and firewall stuff (standard Windows 10 bundle).
- Installing Windows updates (like that ever solved anything).
- Disabling Steam overlay. This weirdly speeds up the safe loading by almost a third, but still doesn't help.
- Swimming in a different direction. Everything seems to be ok, but I only have about 60 seconds of oxygen left and that is not enough to get to my base. The prawn is in the "problem" direction.
- Getting killed in the game and then swimming to the place again. After death I spawn at the escape pod, the game crashes soon after I get into the water. Tried only once though, maybe it's an accident.
- Loading the safe on my friend's PC. Works fine.
- Using lower graphic settings.
- Using higher graphic settings.
- Clearing the cell cache.
- Using different power modes for the subnautica.exe process in AMD Catalyst.
- Reinstalling DX11. By that I mean downloading DX11 distro from Microsoft an installing it over already installed version. If there's a safe (and TESTED) way to fully remove DX and install it from scratch, I'd appreciate the advice.
- Forcing DX9. Doesn't seem to do a thing, the game still uses DX11, if I read the logs correctly.
- Forcing OpenGL. The game becomes virtually unplayable, the fps drops to like 1 or 2. Crashes anyway (for different reasons, I assume, but still).
- Using "window-mode exclusive" or whatever that was called. No change.
- Starting a new game. Swam around for a bit, works ok.
- Loading in "experimental" mode.
dxdiag: https://pastebin.com/a072cdEV
output_log: https://pastebin.com/Tb77eBW6
I also have files called error.log and crash.dmp, should I link them here too?