Before I start my story, I apologise for reposting this issue, not intending to spam but could not find a solution.
I have already read through each of these a few times and tried the different solutions within;
http://forums.unknownworlds.com/discussion/131384/how-to-make-a-good-tech-support-post
deleting options.xml
verifying game cache which yielded perfect
ran the techsupport and saved a zip folder, posting the logs/log file and dxdiag system info below
Date: 09/16/13
Time: 17:35:54:
Build 255
Windows 8 64-bit (build 9200)
Error: PhysX: Invalid Cuda context!
Steam initialized
Num displays: 1
Error: Couldn't initialize the render device.
System Information
Time of this report: 9/16/2013, 17:38:59
Machine name: CHILL
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: p6-2429
BIOS: 8.15
Processor: AMD A6-5400K APU with Radeon(tm) HD Graphics (2 CPUs), ~3.6GHz
Memory: 6144MB RAM
Available OS Memory: 5528MB RAM
Page File: 1638MB used, 4288MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 32bit Unicode
I still have the folder saved if something else from there is needed, just not sure what people need to see to determine what the problem might be.
I'm not very tech savvy. (edit: attached the folder)
Also checked these pages;
http://forums.unknownworlds.com/discussion/132355/couldn-t-initialize-the-render-device-error
http://forums.unknownworlds.com/discussion/131942/couldn-t-initialize-the
I have tried disabling steam cloud + deleting options and running again with no success. I did receive two different errors when trying things in different orders(sorry I don't remember what I did, was in the frustrated, kill with prejudice mode)
'steam was not able to sync your files for Natural Selection 2 with the steam cloud'
'steam cloud conflict' - Your NS2 files conflict with the ones stored in the steam cloud
at which point I was offered the options to either download to machine, or upload to cloud. Was not able to reproduce this one.
So if someone found the source of the issue in the tech info then fantastic, otherwise this is the 'story'
My system ran fine, had a few games installed, received NS2 as a gift, installed and was able to play without issue for a good few weeks. I was then hit by some adware, and not able to remove it I 'refreshed' my computer(options in windows 8 general PC settings). This deleted all my games and other installed programs. I decided to start with NS2, install went smooth(yes I also installed steam) and then I received that error.
At this point I made sure my system was up to date, deleted reinstalled NS2, tried the different solutions suggested and still no success.
I am currently a bit disheartened and pretty close to giving up, but would follow any given steps to the 'T' and hope someone can help me out here.
Thanks for reading this far.
I have already read through each of these a few times and tried the different solutions within;
http://forums.unknownworlds.com/discussion/131384/how-to-make-a-good-tech-support-post
deleting options.xml
verifying game cache which yielded perfect
ran the techsupport and saved a zip folder, posting the logs/log file and dxdiag system info below
Date: 09/16/13
Time: 17:35:54:
Build 255
Windows 8 64-bit (build 9200)
Error: PhysX: Invalid Cuda context!
Steam initialized
Num displays: 1
Error: Couldn't initialize the render device.
System Information
Time of this report: 9/16/2013, 17:38:59
Machine name: CHILL
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: p6-2429
BIOS: 8.15
Processor: AMD A6-5400K APU with Radeon(tm) HD Graphics (2 CPUs), ~3.6GHz
Memory: 6144MB RAM
Available OS Memory: 5528MB RAM
Page File: 1638MB used, 4288MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 32bit Unicode
I still have the folder saved if something else from there is needed, just not sure what people need to see to determine what the problem might be.
I'm not very tech savvy. (edit: attached the folder)
Also checked these pages;
http://forums.unknownworlds.com/discussion/132355/couldn-t-initialize-the-render-device-error
http://forums.unknownworlds.com/discussion/131942/couldn-t-initialize-the
I have tried disabling steam cloud + deleting options and running again with no success. I did receive two different errors when trying things in different orders(sorry I don't remember what I did, was in the frustrated, kill with prejudice mode)
'steam was not able to sync your files for Natural Selection 2 with the steam cloud'
'steam cloud conflict' - Your NS2 files conflict with the ones stored in the steam cloud
at which point I was offered the options to either download to machine, or upload to cloud. Was not able to reproduce this one.
So if someone found the source of the issue in the tech info then fantastic, otherwise this is the 'story'
My system ran fine, had a few games installed, received NS2 as a gift, installed and was able to play without issue for a good few weeks. I was then hit by some adware, and not able to remove it I 'refreshed' my computer(options in windows 8 general PC settings). This deleted all my games and other installed programs. I decided to start with NS2, install went smooth(yes I also installed steam) and then I received that error.
At this point I made sure my system was up to date, deleted reinstalled NS2, tried the different solutions suggested and still no success.
I am currently a bit disheartened and pretty close to giving up, but would follow any given steps to the 'T' and hope someone can help me out here.
Thanks for reading this far.