HELP! FAILED TO INITIALIZE THE RENDER DEVICE

So I purchase NS2 after checking that my laptop can actually run the game, after installing it and proceeding to run the game I was presented with the FATAL ERROR: FAILED TO INITIALIZE THE RENDER DEVICE. I have looked around the forums for a while and asked assistance elsewhere and nothing I have done seems to help. And I cant seem to locate the %appdata% folder on my hard drive. Any and all assistance is very much appreciated.
The tech support zip file is attached